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Top Live Agent Competitor & Alternative
With Free Lead Management CRM

Looking for a better solution than Live Agent? One Platform, Every Business Tool. Easy To Use, User Engagement Tool.

Customers Love The ZNICRM
ZNICRM Dashboard

Live Chat is Frustating. Best Alternate Solution To Live Agent

With Engage tool you can engage with your prospect or client and generate more leads from your website or provide a solution to their queries.
Best User Engagement Tool
Contact Management
Auto Pop-Up Contact Form
Grab the customer's attention with an auto-popup contact form. Get more leads without any work.
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Marketing Automation
Advance Lead Management
Capture all the leads in the in-built advanced CRM and followup with them as and when required.
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Marketing Automation
Automate Marketing
Send regular offers & followup to leads via Email, SMS & WhatsApp automatically based on rule sets your business needs.
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Helpdesk & Ticketing
Engage Widget
Offer contact form, special deals, knowledgebase or let them create a support ticket from a single widget..
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Live Chat is Not For Small Business. Don't let leads slip away! Capture every opportunity, 24/7.

Long wait times can be a bummer, but there's a silver lining! Setting clear expectations allows customers to either engage when there's more availability or explore helpful resources. This leads to happier customers and less stress for your team. Our tools works even when there is no agent online. Talk to customer as per your convenience.
The allure of live chat software is undeniable. It promises instant customer connection, speedy resolutions, and a boost in website conversions. However, for small businesses, the reality of live chat might look quite different. Before you jump on the bandwagon, it’s worth considering the potential drawbacks – especially if your resources are limited.
Why small business shouldn't use live chat software?
Contact Management
No False Expectations
Proactively manage expectations. When customers understand the timeline, their satisfaction often increases.
Marketing Automation
No Long Queues
No waiting, just solutions. Share your query, and we'll have the right agent reach out for tailored support.
Marketing Automation
No Language Problems
Overcome language barriers. Let the best agent to connect with customers in the preferred language for seamless support.
Helpdesk & Ticketing
Instant Support
Let them find the answers anytime. Knowledge base offers immediate support 24/7, directly within the Engage widget.

360° Solution For Lead Management

is not like Live Agent CRMs in the market that ends at lead management. We offer many more tools to help your business grow.

Lead Generation

You get the website traffic but no conversions? Our Engage tool will get you to get 80% more conversions.
Employee Management

Deal Management

Manage all your deals in a single place, customer wise, account wise or product wise.
Field Force Management

Sales Tracking

Track your sales in seconds. Create custom reports or use one of the 90+ reports available.
Sales Tracking

All in one CRM Solution
Unlike Live Agent, manage complete customer's lifecycle with CRM tools for Marketing, Sales & Support.

Save Money
Sales CRM
Business runs on sales and to get the best conversion rate, every business needs a Customer Relationship Management software to get the most out of the leads received.
Global Access For Users
Marketing CRM
Sales is not a single interaction process. You will need to cultivate the relationship with your leads. Intueri re-marketing automation helps to solve the biggest marketing problem.
Get Free CRM
Support CRM
Generating revenue from an existing customer is much easier than getting it from a new customer but it needs a proper support to the customer. Support solution comes free with Intueri CRM.
 Live Agent
 Plan comparison based on their CRM plan with standard $10/user or above pricingComparison based on our Infinity plan
User & Roles Management
Unlimited Users
Roles
Departments
Ticketing Solution
Helpdesk
Ticketing Solution
Knwoledgebase
Custom Domain
Marketing Automation
Advance Contact Form
Live Chat Widget
Bulk SMS Campaign
Bulk Email Campaign
Drip Marketing
Lead Generation
Automation
Task Scheduler
Escalations
Assignments
Workflows
Automation
Contact Forms
Lead Management
Lead Profiling
Lead Distribution
Lead Management
Daily Digest
Deals
Proposals
File Storage
Custom Forms
Invoicing & Quotes
Invoice
Quotes
Custom Taxes
Subscriptions
Inventory
Prediction
Inventory Management
Purchase Orders

How is better than Live Agent?

They may be a bigger brand but we are bigger supporter of your business. works with you and for you.
Affordable

ZNICRM is super affordable for any size of business with a flat rate pricing unlimited number of users. Yes, you don't have to pay on the basis of number of users you have in your organisation.

Any business be it a small startup or an enterprise can easily use our CRM without worrying about the dent in their bank account.

Feature Rich

There is not a single feature, which our competitors can claim that it is unique to them.

We have every feature in-built and building more on more on our customer's request with a flat pricing. You shouldn't pay exclusively for a feature, which is available for everyone.

Fast & Secure

Working with our CRM is breeze and fully secure.

Unfortunately, we can't say that we are not hackable or there will not be any downtime but what we try is to give you upto 99.9% of uptime and data reliability.

Customisable

Customisation a CRM based on your requirement is bare-minimum requirement of a software if it wants to be a CRM.

We understand that every customer has a different requirement and based on that we have built our CRM so that every aspect of it can be customised.

Multi-User

Create as many users you want and juggle their licenses as per your needs.

Even if you buy just 5 licenses, you can create unlimited number of users, however, only 5 can use the CRM at a time.

Easy

Easy is the synonym of .

We didn't want our own employees to waste their time to learn how to use a CRM then how could we expect it from you. You can up and running within 30 seconds and no configurations are required to get started.

Mobile Friendly

Our CRM is 100% mobile browser friendly.

You can use the CRM on any device and it will give you similar experience as the desktop. So you are not limited with basic features, which generally available on a Mobile App.

24x7 Support

If you need our support then we are here for you. Be it trial user or as a paid customer.

We are available round the clock on ZipCall and on ticket based support. You can also call us on our direct number as a paid customer.

Experience

We are not a fly-by-night operator. It is not because we are just saying it but our experience proves it.

ZNI Wireless Pvt Ltd, was incorporated in year 2009 and providing SaaS solutions since then. With over 12 years of experience in running high volume SaaS products we can ensure you that your data is in good hands.

Special Offer
For Limited Period

Business plan features, unlimited users & contacts. Don't let the offer expire.

Unlimited tools to manage your business right from a single CRM tool. Check plan details...

Special Offer

$ 125 /mo
Plan for growing business with all the tools. Unlimited contacts & users.

All the essential tools to run your business smoothly...

20+ CRM Tools For Business

Best CRM tools for your business to run all key processes from sales to marketing & support to invoicing & inventory.
ZNI CRM Features

About Live Agent!

tawk.to stands out as a remarkably user-friendly and cost-effective live chat platform designed for websites. Some of its key features include:

  • Real-time Live Chat: Engage with website visitors in real-time, providing immediate support and boosting conversions.
  • Visitor Monitoring: Track visitor activity on your website, understanding their behavior and proactively offering assistance.
  • Ticketing System: Manage offline inquiries and follow-ups with an integrated ticketing system.
  • Knowledge Base: Reduce support volume by providing self-service resources and answers to common questions.
  • Customization: Match the chat widget's design to your website's branding for a seamless experience.
  • Mobile Apps & Desktop Notifications: Stay connected on-the-go with mobile apps (iOS, Android) and desktop notifications for new chats.
  • Unlimited Agents & Sites: Add as many agents as needed and integrate tawk.to with multiple websites.
  • Free Forever: tawk.to's core functionality is entirely free, making it an excellent option for budget-conscious businesses.

Overall, tawk.to is a fantastic choice for businesses of all sizes who want to enhance customer engagement and support without breaking the bank. Its ease of use and comprehensive features make it a top contender in the live chat software market.

Trusted By Over 17,370 Small & Medium Businesses
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