The Best CRM For Contact Management

How often do you miss a followup or forgot what was the deal with a customer?
helps your sales team & other departments to recall and document every conversation with your customer.
  • Customer Communication Timeline
  • Grouping Based On Requirements
  • Profiling & Lead Scoring
  • and more...
Start Your Trial Today!
Register for a trial and get complete demo of our services.
$ 5
per user, billed monthly
Contact Management
Build A Long Lasting Relationship With Your Customer

A customer is not just about buying-selling, there is a lot between those two words and even after that too.
A CRM which has a proper contact management solution will give a deeper insight into the customer, which helps the teams to give a proper solution to the customer.

Contact Management is the process of managing the relationship between an organisation and the customers. It is the process of contact management. You can easily track every interaction between client and company to drive conversions. Contact Management helps you by giving you the tools to automate a fantastic experience for every customer.

Why Should You Use A CRM With Proper Contact Management

Manage your contacts like a boss, every communication, every minute detail at your disposal in seconds.
Better Relationship

You know what your customer wants and that give a 10x boost to the relationship with your customer.

Better Customer Insights

Every detail about the customer interactions is on your fingertips. Past purchases, new orders, proposals and communication with your team members. Everything is available at a single click of button.

Reduced Complexity

With every communication documented, every one knows what should be done next.


How about greeting the customer by his name on every call or offering the right solution based on his past interactions or not asking his phone number every time he approach to you with a query on social media?

Some Benefits of Contact Management

Customer Profiling

More the merrier. Get as much as data from the customer to offer them best solution as per their requirement.

Contact Segmentation

Segmentation helps you to deal with large user-base. You can segment them based on product required, deal value, location.

Better Retention

The more you learn about your customer, the better you can serve them and that leads to better retention.

Predict Requirements

With the help of accurate customer profiling and their past transaction history you can predict customer's requirements in advance.

Communicate Faster

Communicate with your customers on the medium they use most. A happy customer is always good for your business.

Improve Marketing Performance

Re-market & automate marketing based on the customer communication history and their interest to improve the RoI on marketing..

Who Is A Contact?

A person or an institution that confers interest is called "lead." When this lead buys ZNICRM software, then that lead becomes a "customer." The customer is called a potential buyer when that customer buys our product. The information which is saved is then called "contact."

ZNICRM provides the software to manage the customer database and information.

What does ZNICRM provide in Contact Management?

ZNICRM helps your sales team or your department to recall and manage the customer database. Some features in ZNICRM Contact Management includes 

  • Complete comprehension database that stores all contact details and organizes them.
  • It helps for organization, billing, and deals, etc.
  • Business-related details that are customized according to the customers' needs and desires.
  • Calendar and scheduling functionality for meetings and reminders.
  • CRM can Integrate with other apps like emails, phone calls, and SMS.
  • Document Management.
  • Reports and analyses that analyze the data. This feature helps in analyzing multiple records and using them to make informed decisions.

Why should you use CRM with proper Contact Management?

You can manage your contacts like a boss. You should use CRM with appropriate Management. 

  • Build a better relationship- CRM with proper Contact Management provides a better relationship. You know your customers' demands and needs, which makes a better relationship between the company and the customer. Provide your sales team with customers' better insights. Contact Management provides sufficient intel to close deals faster with personalized details.
  • Better Customer Insights- CRM helps to analyze the customer's insights. Every customer detail is at your fingertips: customer's personal information, purchases, new orders, proposals, and communication with your team members.
  • Lead progress monitoring- CRM with Contact Management provides lead and enables you to track lead monitoring.
  • Customization- This feature in Contact Management helps to personalize all your emails and phone calls. You will be able to contact your clients with personalized emails.
  • You can maximize sales productivity and can win deals faster.

Why should you choose ZNICRM for Contact Management?

ZNICRM provides 

  • One view convenience lets you see all related records, contact records, link existing records, deep-dive records, print records, and reach out to contacts right from the connection itself.
  • Be updated- Easy to learn all the customers' relationships with historical views. All the contact details are linked with the records for a quick catch-up.
  • Small interactions- You should take ZNICRM as our software tool will quickly notify you via emails, messages, or on-screen alerts. You will receive alerts when particular contact becomes active or meets predefined conditions.
  • Scheduling for easier tracking- Allows you to create tasks or calendar events linked with the contact's records. Calendar events are synced with other calendars for monitoring.
  • One clicks to reach out. You can easily make contact with the clients with just one click. You can contact your clients through emails or calls.

All the essential tools to run your business smoothly...

Best Features Of

We don't compromise on the features just because we are selling an affordable CRM.
Contact Management
Contact Management
Manage your contacts like a boss, every communication, every minute detail at your disposal in seconds.
Learn more
ZipCall Click-to-Call
User Engagement
Connect with your website visitors and get more leads from your same marketing efforts.
Learn more
Send invoices to your customers in a jiffy. All the details are automatically fetched from CRM.
Learn more
Helpdesk & Ticketing
Ticketing System
Better support helps to retain customers & let them self resolve their issues. With proper ticketing system you can offer 24x7 support.
Learn more
Marketing Automation
Marketing Automation
Automate your marketing & run campaigns without human intervention. Send Email, SMS, WhatsApp messages on rulesets based on your business needs.
Learn more
Let your actions start a chain reaction to update the CRM or perform actions like sending an email to user or customers.
Learn more
Bulk Email Campaigning
Bulk Email Campaigns
Email is still has the best RoI. Run bulk email campaigns right from the CRM panel using any email service provider.
Learn more
Bulk SMS Campaigning
Bulk SMS Campaigns
SMS is cheap and gives you best open rate. Run the bulk email campaigns right from the CRM panel using any SMS service provider.
Learn more
Custom Forms
Custom Forms
Create forms as per your requirement and attach to the customer's profile. Get the data as you want and require.
Learn more
Deals Management
Deals Management
Always have your sales pipeline on your fingertips. No need to ask your team members or searching on the CRM.
Learn more
Proposals Management
Create custom proposals for your customers and send them as a PDF attachment. You can also create templates which can be used by every employee.
Learn more
Virtual Assistant Daily Digest
Daily Digest
All the tasks, missed followups, recommendations on a single screen. Get charts & graphs about sales performance and take actions on it.
Learn more
Employee Tracking System
Employee Tracking
No more guess work on whether your field employees are working or not? Get real-time reporting & location on your mobile or web-panel.
Learn more
Lead Management
Lead Management
Automatically distribute leads to multiple users based on different parameters, shifts and work load.
Learn more
File Manager
File Manager
Upload files like KYC documents, proposals, images, zip-docs or anything related to customers and access them anywhere.
Learn more
Fully Customisable
Fully Customisable
Fully customisable CRM based on your requirements. Add products & services, lead status or almost anything.
Third Party Integrations
Ready to use integrations with most popular sites used for lead generation like Google-Ads, Facebook/Instagram, JustDial, IndiaMart.
Learn more
Filters For Reporting
Create your own filters to get custom reports based on exhaustive search criteria. Create any type of report easily.
Learn more
Task Scheduling
Task Scheduler
Create & schedule tasks to get a reminder automatically before the meeting or followup. Forgetting a meeting is a thing of past.
Learn more
Send data to any third party software easily. A simple way to use one-way APIs.
Learn more
Escalations For Approval Management
Automate approval management with custom forms and processes. Improve turnaround times for approvals.
Learn more
Subscription and Membership
Manage memberships & subscriptions of your customers in a single interface. No more excel sheets to get their renewal dates.
Learn more
Universal Contact Form
Contact Form
Generate leads from any platform (Social Media, Email, SMS etc) without any website.
Learn more
Believe us, the list doesn't end here, we have just started.