The Best CRM For Contact Management

How often do you miss a followup or forgot what was the deal with a customer?
helps your sales team & other departments to recall and document every conversation with your customer.
  • Customer Communication Timeline
  • Grouping Based On Requirements
  • Profiling & Lead Scoring
  • and more...
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Contact Management
Build A Long Lasting Relationship With Your Customer

A customer is not just about buying-selling, there is a lot between those two words and even after that too.
A CRM which has a proper contact management solution will give a deeper insight into the customer, which helps the teams to give a proper solution to the customer.

Contact Management is the process of managing the relationship between an organisation and the customers. It is the process of contact management. You can easily track every interaction between client and company to drive conversions. Contact Management helps you by giving you the tools to automate a fantastic experience for every customer.

Why Should You Use A CRM With Proper Contact Management

Manage your contacts like a boss, every communication, every minute detail at your disposal in seconds.
Better Relationship

You know what your customer wants and that give a 10x boost to the relationship with your customer.

Better Customer Insights

Every detail about the customer interactions is on your fingertips. Past purchases, new orders, proposals and communication with your team members. Everything is available at a single click of button.

Reduced Complexity

With every communication documented, every one knows what should be done next.


How about greeting the customer by his name on every call or offering the right solution based on his past interactions or not asking his phone number every time he approach to you with a query on social media?

Some Benefits of Contact Management

Customer Profiling

More the merrier. Get as much as data from the customer to offer them best solution as per their requirement.

Contact Segmentation

Segmentation helps you to deal with large user-base. You can segment them based on product required, deal value, location.

Better Retention

The more you learn about your customer, the better you can serve them and that leads to better retention.

Predict Requirements

With the help of accurate customer profiling and their past transaction history you can predict customer's requirements in advance.

Communicate Faster

Communicate with your customers on the medium they use most. A happy customer is always good for your business.

Improve Marketing Performance

Re-market & automate marketing based on the customer communication history and their interest to improve the RoI on marketing..

Who Is A Contact?

A person or an institution that confers interest is called "lead." When this lead buys ZNICRM software, then that lead becomes a "customer." The customer is called a potential buyer when that customer buys our product. The information which is saved is then called "contact."

ZNICRM provides the software to manage the customer database and information.

What does ZNICRM provide in Contact Management?

ZNICRM helps your sales team or your department to recall and manage the customer database. Some features in ZNICRM Contact Management includes 

  • Complete comprehension database that stores all contact details and organizes them.
  • It helps for organization, billing, and deals, etc.
  • Business-related details that are customized according to the customers' needs and desires.
  • Calendar and scheduling functionality for meetings and reminders.
  • CRM can Integrate with other apps like emails, phone calls, and SMS.
  • Document Management.
  • Reports and analyses that analyze the data. This feature helps in analyzing multiple records and using them to make informed decisions.

Why should you use CRM with proper Contact Management?

You can manage your contacts like a boss. You should use CRM with appropriate Management. 

  • Build a better relationship- CRM with proper Contact Management provides a better relationship. You know your customers' demands and needs, which makes a better relationship between the company and the customer. Provide your sales team with customers' better insights. Contact Management provides sufficient intel to close deals faster with personalized details.
  • Better Customer Insights- CRM helps to analyze the customer's insights. Every customer detail is at your fingertips: customer's personal information, purchases, new orders, proposals, and communication with your team members.
  • Lead progress monitoring- CRM with Contact Management provides lead and enables you to track lead monitoring.
  • Customization- This feature in Contact Management helps to personalize all your emails and phone calls. You will be able to contact your clients with personalized emails.
  • You can maximize sales productivity and can win deals faster.

Why should you choose ZNICRM for Contact Management?

ZNICRM provides 

  • One view convenience lets you see all related records, contact records, link existing records, deep-dive records, print records, and reach out to contacts right from the connection itself.
  • Be updated- Easy to learn all the customers' relationships with historical views. All the contact details are linked with the records for a quick catch-up.
  • Small interactions- You should take ZNICRM as our software tool will quickly notify you via emails, messages, or on-screen alerts. You will receive alerts when particular contact becomes active or meets predefined conditions.
  • Scheduling for easier tracking- Allows you to create tasks or calendar events linked with the contact's records. Calendar events are synced with other calendars for monitoring.
  • One clicks to reach out. You can easily make contact with the clients with just one click. You can contact your clients through emails or calls.

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