Helpdesk Software With Ticketing & Knowledgebase

Provide a self-serve support system to your customers. Let them create tickets via email or web and reply them from your CRM panel.
Don't look for different softwares just for providing support to your customers. Our CRM solution comes with helpdesk tool to manage your customer's queries.
  • Knowledge-base
  • Ticketing Portal
  • Email Based Replies
  • and more...
Lock The Offer Now!!
One Price For All The Features at Just
$ 199
per month, unlimited users
Ticketing & Helpdesk Software

Easy To Use Support Software

Stop paying hundreds of dollars for a simple support software. Our CRM comes with a helpdesk software, which helps you to provide round the clock support to your customer via Web or Email tickets.

Pre-defined solutions gives your customers ready reckoner to get help with anytime.

Benefits Of Our Helpdesk Software

Get best features for your helpdesk to provide the best turn around time for your customer's queries.
Knowledgebase
Create knowledge-base of articles to let customers solve their problems themselves.
Ticketing
Let your customers create support request from a web panel and you can reply through it also.
FAQs
Answer to frequently asked questions, so that users can get their reply before even asking you personally.
 
Better Support For Happy Customer

Make Your Customers Happy

With round the clock access to the knowledge-base and ticking system makes your customers feel important and they can solve their queries without waiting.

  • Easy to use knowledge base, categorised by products.
  • Any time availability to support make your customers trust you more.
  • Faster turnaround time with web and email based ticketing.

Improve Productivity Of Your Support Team

With the ever growing development and innovation, it is hard to train your support executives with all the new features. But with our internal knowledge-base they will have all the information at their disposal anytime.

Train your support team with internal knowledge-base for better customer support.

Help Your Support Team
Grow Faster

Grow Fast, Without Worries

Grow your customer base and support team without worrying about the data security, infrastructure or the cost.

All our plans have unlimited user access licenses, i.e., instead of worrying about the cost with more users, just pay a flat fee per month.

How's It Better Than Other Solutions

There are many Helpdesk tools are available in the market then why should you choose instead of them?
1
One Platform
Our Invoicing software is tightly integrated with CRM and Helpdesk system, which makes it robust and easy to use.
2
Save Cost
Flat pricing for unlimited number of users, makes it very cost effective. Grow your business not the operation costs.
3
Cloud Based
Our software is cloud based, which makes it secure, expandable, maintenance free and reachable from anywhere.

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ZNI CRM Features