Best Travel CRM Software for Travel Agency

A travel agency needs to manage and meet the demands of their customers on the go. Travel CRM software lets you manage the entire operations through a single platform from capturing the leads to sending itineraries & raising invoice.
is specifically built for Travel Industry and provides all the essential CRM tools a travel agent may need.
Customers Love The ZNICRM
Travel Agent CRM

Why ZNICRM is the best CRM for Travel Industry

So you're a travel agency, right? You've also heard of Travel CRM software. Correct? Answer three simple questions before we get into the best travel CRM for you:
  • Do you want to give your travel business a boost?
  • Do you want your travel business to be a word-of-mouth success?
  • Do you want to build a solid brand value in the travel industry?

Learn more at Why ZNICRM is best Travel Industry CRM?

Three times you replied with a resounding yes. You did, didn't you? If you answered yes, you've come to the right place to accomplish all three of these goals. Let us proceed to find out why.
You may already be aware of how a smart and cost-effective travel CRM may benefit your business. But we do know you're looking for a travel CRM that's
  • Simple and easy to use.
  • Smart & cost-effective
  • Customizable
Contact Management

You can integrate any marketplace portal with our ZNICRM to improve productivity and automation.

Helpdesk & Ticketing
Capture inquires

Our software will help in capturing inquiries from multiple channels like social media, PPC Ad campaigns, etc.

Helpdesk & Ticketing
Lead Distribution

Automatically distribute leads to available agent. Automation helps in improving performance.

Marketing Automation

Our software can help in managing the projects. It will keep and store all the ongoing projects.


ZNICRM software provide complete customisation to provide unique processes of travel industry.

Helpdesk & Ticketing

Travel CRM offers facility to run email, SMS & WhatsApp campaigning to the clients based on your data.

Benefits Of Travel CRM

helps travel agency and their agents in improving their conversion by offering accurate data in real-time. From property listing to matching and rentals.
Handle and manage leads effectively
ZNICRM stores all the lead information in a single and secure location. The data from multiple sources like social media, travel portal, online campaigns, and other portals can become the opportunity. This information will help to respond to the customers with accurate information.
Accuracy of Information
ZNICRM gives the customer multiple options that range from email, WhatsApp, or any social media portal. Our software also stores all the conversations between the customer and the employees. Travel agency employees generally use Tally, which integrates with our software. It can also reduce the duplicity of the data.
Boosts productivity with automation
ZNICRM helps to increase productivity. Automatically assign leads to the sales reps according to the industry, size, and other factors. You can automatically assign that to sales reps and assign tasks every time a lead enters. ZNICRM will send notifications to sales reps that will help in reducing the time taken.

All the essential tools to run your business smoothly...

Complete Field Force Automation

Track & manage your field agents & drivers automatically and in real-time. Assign them tasks like client meeting or customer pickup etc., all from the single easy to user Mobile app for travel industry.
Track your employees in real time
Track Your Agents & Drivers In Real-Time
Track your field staff in real-time with our field force automation solution. Assign leads to them based on their current location or get their attendance with GPS location. Real-time reporting always, all the time.
Get Attendance & Pay Conveyance
Let them mark their attendance right from the field and save money and time. Assign tasks and pay for the conveyance based on the actual distance travelled.
Assign Tasks & Get Reports
Assign tasks & dispatch drivers based on their location and get real-time reports for the route taken & distance traveled. Get customer's signature or image as the proof of the visit.

Why is Best For Travel Agencies?

All CRM are not built the same. We have meticulously worked with travel agents to build this CRM. Built with & designed for travel industry.
Send Itineraries
Create multiple itineraries and save them as template. Send these to customers in one-click through email or whatsapp.
Create Multiple Deals
Create multiple deals for every package shared with customers. Link it with invoices to accept part payment from a link.
Store Travel Documents
Store unlimited travel documents on customer's account from passport to flight tickets and other documents for every pax of the client.
Automate Campaigns
Automate your marketing with email and SMS based campaigns. Send travel coupons or offers to your customers in one click.

Check out some of our best features

Don't just check the images, get a free account for yourself too from here.

Contact Management & Profiling

Missing last communication with your customer or the quote you have sent to them? With complete conversation history you will always be up to date with whats happening with the customer. All conversation with the customer (email, SMS, ZipCalls, invoices, quotes, tasks) will be at a single place.

Team Performance Dashboard

Understand how your team is performing from a single dashboard. From their daily performance to other analytical data on a single page helps management to take appropriate call at the right time.

Daily Digest

Missing followups? When you get lot of leads on a daily basis than the chances of old leads getting lost are higher. With Daily Digest you will get a clear picture of your daily tasks, missed followups, target achieved and many more analytical data.

Generate Leads On Your Website

You don't need an IT team or a developer to generate leads on your website. Our two-lines code will give you a contact form with advanced user engagement tools to generate more leads from your website.

File Manager

There are tons of documents you send to customers and they reply back, including KYC documents, proposal, RFP etc. Keep them at a single place with in built file manager for every user.

Custom Filters

Build reports as per your requirement. Custom reports helps to fetch the data from CRM, which is most important to you.


Create custom reports for targeted marketing. You can create groups to send email based on CRM data like, Hot Leads, In-Progress leads or custom tags.


Workflow helps you to automate tedious jobs based on actions. For example, sending an auto reply email to a customer as soon as lead is created on the CRM.

Marketing Automation

Create email flows, which will send emails to the customers on periodic basis. For example, you can create a flow to send tutorial via email on every alternate day or reminder of pending service after 15 days of last reminder.

Task Scheduling

Get reminders for the follow up so that you won't miss a single one. Every missed follow up is a lost business, which is not recommended for any business.

But Why Should You Buy ?

There are plenty of CRM service providers then why should you invest your money in ?

ZNICRM is super affordable for any size of business with a flat rate pricing unlimited number of users. Yes, you don't have to pay on the basis of number of users you have in your organisation.

Any business be it a small startup or an enterprise can easily use our CRM without worrying about the dent in their bank account.

Feature Rich

There is not a single feature, which our competitors can claim that it is unique to them.

We have every feature in-built and building more on more on our customer's request with a flat pricing. You shouldn't pay exclusively for a feature, which is available for everyone.

Fast & Secure

Working with our CRM is breeze and fully secure.

Unfortunately, we can't say that we are not hackable or there will not be any downtime but what we try is to give you upto 99.9% of uptime and data reliability.


Customisation a CRM based on your requirement is bare-minimum requirement of a software if it wants to be a CRM.

We understand that every customer has a different requirement and based on that we have built our CRM so that every aspect of it can be customised.


Create as many users you want and juggle their licenses as per your needs.

Even if you buy just 5 licenses, you can create unlimited number of users, however, only 5 can use the CRM at a time.


Easy is the synonym of .

We didn't want our own employees to waste their time to learn how to use a CRM then how could we expect it from you. You can up and running within 30 seconds and no configurations are required to get started.

Mobile Friendly

Our CRM is 100% mobile browser friendly.

You can use the CRM on any device and it will give you similar experience as the desktop. So you are not limited with basic features, which generally available on a Mobile App.

24x7 Support

If you need our support then we are here for you. Be it trial user or as a paid customer.

We are available round the clock on ZipCall and on ticket based support. You can also call us on our direct number as a paid customer.


We are not a fly-by-night operator. It is not because we are just saying it but our experience proves it.

Intuerias Technology Pvt Ltd, was incorporated in year 2016 and providing SaaS solutions since then. With over 7 years of experience in running high volume SaaS products we can ensure you that your data is in good hands.

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