With round the clock access to the knowledge-base and ticking system makes your customers feel important and they can solve their queries without waiting.
With the ever growing development and innovation, it is hard to train your support executives with all the new features. But with our internal knowledge-base they will have all the information at their disposal anytime.
Grow your customer base and support team without worrying about the data security, infrastructure or the cost.
All our plans have unlimited user access licenses, i.e., instead of worrying about the cost with more users, just pay a flat fee per month.
| Zendesk | ZNICRM | |
|---|---|---|
| Plan comparison based on their CRM plan with standard $10/user or above pricing | Comparison based on our Infinity plan | |
User & Roles Management | ||
| Unlimited Users | ||
| Roles | ||
| Departments | ||
Ticketing Solution | ||
| Helpdesk | ||
| Ticketing Solution | ||
| Knwoledgebase | ||
| Custom Domain | ||
Lead Management | ||
| Lead Profiling | ||
| Lead Distribution | ||
| Lead Management | ||
| Daily Digest | ||
| Deals | ||
| Proposals | ||
| File Storage | ||
| Custom Forms | ||
Invoicing & Quotes | ||
| Invoice | ||
| Quotes | ||
| Custom Taxes | ||
| Subscriptions | ||
Inventory | ||
| Prediction | ||
| Inventory Management | ||
| Purchase Orders | ||
Marketing Automation | ||
| Bulk SMS Campaign | ||
| Bulk Email Campaign | ||
| Drip Marketing | ||
| Lead Generation | ||
Automation | ||
| Task Scheduler | ||
| Escalations | ||
| Assignments | ||
| Workflows | ||
| Automation | ||
| Contact Forms | ||
ZNICRM is super affordable for any size of business with a flat rate pricing unlimited number of users. Yes, you don't have to pay on the basis of number of users you have in your organisation.
Any business be it a small startup or an enterprise can easily use our CRM without worrying about the dent in their bank account.
There is not a single feature, which our competitors can claim that it is unique to them.
We have every feature in-built and building more on more on our customer's request with a flat pricing. You shouldn't pay exclusively for a feature, which is available for everyone.
Working with our CRM is breeze and fully secure.
Unfortunately, we can't say that we are not hackable or there will not be any downtime but what we try is to give you upto 99.9% of uptime and data reliability.
Customisation a CRM based on your requirement is bare-minimum requirement of a software if it wants to be a CRM.
We understand that every customer has a different requirement and based on that we have built our CRM so that every aspect of it can be customised.
Create as many users you want and juggle their licenses as per your needs.
Even if you buy just 5 licenses, you can create unlimited number of users, however, only 5 can use the CRM at a time.
Easy is the synonym of ZNICRM.
We didn't want our own employees to waste their time to learn how to use a CRM then how could we expect it from you. You can up and running within 30 seconds and no configurations are required to get started.
Our CRM is 100% mobile browser friendly.
You can use the CRM on any device and it will give you similar experience as the desktop. So you are not limited with basic features, which generally available on a Mobile App.
If you need our support then we are here for you. Be it trial user or as a paid customer.
We are available round the clock on ZipCall and on ticket based support. You can also call us on our direct number as a paid customer.
We are not a fly-by-night operator. It is not because we are just saying it but our experience proves it.
ZNI Wireless Pvt Ltd, was incorporated in year 2009 and providing SaaS solutions since then. With over 12 years of experience in running high volume SaaS products we can ensure you that your data is in good hands.
Business plan features, unlimited users & contacts. Don't let the offer expire.
Unlimited tools to manage your business right from a single CRM tool. Check plan details...
Zendesk is a cloud-based customer service platform that offers a variety of features to help businesses improve their customer relationships. Some of the key features of Zendesk include:
Overall, Zendesk is a comprehensive customer service platform that offers a variety of features to help businesses improve their customer relationships. Zendesk is a good choice for businesses of all sizes, from small businesses to large enterprises.
